Make an Appointment

Make an Appointment


For Health Services

You can make a Primary Care Appointment by phone at 916-278-6461 or online via our Patient Portal. 

If you have an illness or injury that is not life or limb threatening, but also cannot wait, our urgent care department can help. Open during business hours, with no appointment necessary.

If you have any questions about what is an urgent care condition/symptom or you need help to schedule an appointment, call 916-278-6461.

 

For Counseling Services

If you would like to explore whether counseling is right for you, the first step is to call us during business hours at 916-278-6461.

If you are in immediate crisis, please call 911 or the Suicide Hotline at 1-800-273-TALK (8255).

What is the experience like at our counseling services?

Please bring your OneCard, drivers license or valid photo ID to your appointment.

Please arrive 15 minutes prior to your appointment to be sure to fill out any forms or paperwork.

*There will be a $20 no show/late fee if appointments are not cancelled 48 hours in advance.

 


If you think you are experiencing a medical emergency, call 9-1-1 immediately! Do not attempt to access emergency care through this website.

Emergent Symptoms

What symptoms require immediate medical care?

chest pain or pressure which may radiate to the arms, neck, back, shoulder, jaw, arm, or wrist
sudden onset of severe abdominal pain
severe shortness of breath
sudden decrease in or loss of consciousness
sudden inability to talk or to move one side of the body, or sudden slurred speech
severe, persistent bleeding that cannot be stopped
major injuries such as gunshot or stab wounds or severe injuries from a vehicle accident

 

Quick Links

Urgent Care

Primary Care

Counseling Services

After Hour Resources

For medical or psychiatric emergencies, please call 9-1-1 or go to the nearest hospital.

Athletic Training

Athletic Training


Athletic Training Services are now available for students participating in club, recreational and intramural sports!

What is Athletic Taining?

Athletic training is practiced by athletic trainers, health care professionals who collaborate with physicians to optimize activity and participation of patients. Athletic training encompasses injury/illness prevention, clinical evaluation, emergency care, and treatment and rehabilitation of acute/chronic medical conditions. The mission of the Athletic Training Services is to prevent, manage, and rehabilitate athletic injuries. In addition, the goal is to help these students to return to play in a safe manner and as soon as possible.

Your Student Health & Counseling Athletic Trainer

Megan Chavez, MS, ATC

Megan Chavez was named Athletic Trainer under Student Health and Counseling Services in August, 2015. The fall of 2015 will be the first year with an Athletic Trainer working with Club, Recreational and Intramural sports. Megan will be responsible for injury prevention, assessment and rehabilitation of athletes involved in Club, Recreational and Intramural sports through Sacramento State University. Megan has a Bachelor’s degree from the University of Pacific in 2013 and a Master’s degree from Eastern Washington University in 2015. She is certified by the Board of Certification (BOC) for Athletic Trainers, a member of the National Athletic Trainers Association (NATA) and the American Heart Association in CPR/AED. Megan enjoys spending time with her friends and family, hiking, being outdoors, reading and coffee.

Office Hours:
MON & WED 9:30 - 2:00 | 3:00 - 6:00
TUE & THU 10:00 - 2:00
FRIDAY 9:30 - 12:00 | 1:00 - 4:30
Location/Contact Information:

The WELL Buildling, 1st Floor, Room 1031A

Appointments:
Quick Links:

Make an appointment

Athletic Training - Frequently Asked Questions

Urgent Care

Counseling Services

Jobs and Internships


REFERENCE:  ATC Manual, V11.2015

For medical or psychiatric emergencies, please call 9-1-1 or go to the nearest hospital.

Flu Treatment & Symptoms

Flu Treatment & Symptoms


What are the symptoms of the flu?

Flu symptoms include:

  • Body aches, tiredness, and cough.
  • A 100oF or higher fever or feeling feverish (not everyone with the flu has a fever)
  • A cough and/or sore throat
  • A runny or stuffy nose
  • Headaches and/or body aches
  • Chills
  • Fatigue
  • Nausea, vomiting, and/or diarrhea (most common in children)
Do I have the flu or a cold?

The flu and the common cold have similar symptoms. It can be difficult to tell the difference between them. Your health care provider can give you a test within the first few days of your illness to determine whether or not you have the flu.

In general, the flu is worse than the common cold. Symptoms such as fever, body aches, tiredness, and cough are more common and intense with the flu. People with colds are more likely to have a runny or stuffy nose.

When should I seek emergency medical attention?

Seek medical attention immediately if you experience any of the following:

  • Difficulty breathing or shortness of breath
  • Purple or blue discoloration of the lips
  • Pain or pressure in the chest or abdomen
  • Sudden dizziness
  • Confusion
  • Severe or persistent vomiting
  • Seizures
  • Flu-like symptoms that improve but then return with fever and worse cough
Treatment

If you have been diagnosed with the flu, you should stay home and follow your health care provider's recommendations. Talk to your health care provider or pharmacist about over-the-counter and prescription medications to ease flu symptoms and help you feel better faster.

TREATMENT MEDICATION
  • You can treat flu symptoms with and without medication.
  • Over-the-counter medications may relieve some flu symptoms but will not make you less contagious.
  • Your health care provider may prescribe antiviral medications to make your illness milder and prevent serious complications.
  • Your health care provider may prescribe antibiotics if your flu has progressed to a bacterial infection.
Are there ways to treat the flu or its symptoms without medication?

You can treat flu symptoms without medication by:

  • Getting plenty of rest
  • Drinking clear fluids like water, broth, sports drinks, or electrolyte beverages to prevent becoming dehydrated
  • Placing a cool, damp washcloth on your forehead, arms, and legs to reduce discomfort associated with a fever
  • Putting a humidifier in your room to make breathing easier
  • Gargling salt water (1:1 ratio warm water to salt) to soothe a sore throat
  • Covering up with a warm blanket to calm chills
How can I treat congestion?

Decongestants can ease discomfort from stuffy noses, sinuses, ears, and chests. Talk to your health care provider or pharmacist about which kind is right for you.

How can I treat coughing and sore throat?

Cough medicine, cough drops, and throat lozenges can temporarily relieve coughing and sore throat. Talk to your health care provider or pharmacist about which kind is right for you.

How can I reduce fevers and discomfort?

Fevers and aches can be treated with a pain reliever such as acetaminophen (Tylenol®, for example), ibuprofen (Advil®, Motrin®, Nuprin®), or nonsteroidal anti-inflammatory drugs (NSAIDS) (Aleve®).If you have kidney disease or stomach problems, check with your health care provider before taking any NSAIDS.

Is it safe to take flu medications with other over-the-counter or prescription medicines?

Many over-the-counter medications contain the same active ingredients. If you take several medicines with the same active ingredient you might be taking more than the recommended dose. This can cause serious health problems. Read all labels carefully.

If you are taking over-the-counter or prescription medications not related to the flu, talk to your health care provider or pharmacist about which cold and flu medications are safe for you.

What are antiviral medications and how can they help?

How do I treat the flu?

Antiviral medications are prescription pills, liquids, or inhalers used to prevent or treat flu viruses. They are approved for adults and children one year and older. There are four antiviral drugs approved for treating the flu in the United States—oseltamivir (Tamiflu), zanamivir (Relenza), amantadine (generic), and rimantadine (Flumadine).

FDA provides information on availability of antivirals for the 2012-2013 seasonal flu season.

On December 21, 2012, the U.S. Food and Drug Administration expanded the approved use of Tamiflu to treat children as young as 2 weeks old who have shown symptoms of flu for no longer than two days. Tamiflu is the only product approved to treat flu infection in children younger than 1 year old.

If you get the flu, antiviral medications can make your illness milder and make you feel better faster. They may also prevent serious complications from the flu. Antiviral medications work best when started within the first two days of getting sick.

If you are exposed to the flu, antiviral medication can prevent you from becoming sick.  Talk to your health care provider if you have been or may be near a person with the flu.

Do I need antibiotics?

Antibiotics are used to treat bacterial infections. They are not effective against viral infections like the flu. Some people have bacterial infections along with or caused by the flu and will need to take antibiotics. Severe or prolonged illness or illness that seems to get better but then gets worse may be a sign of bacterial infection. Contact your health care provider if you think you need antibiotics.

Related Links

The Flu: What To Do If You Get Sick

Get Smart: Know When Antibiotics Work

FDA Tamiflu Information

The best way to take your over-the-counter pain reliever?

What You Should Know About Flu Antiviral Drugs

Antiviral Drugs: Seasonal Flu (Podcast)

FDA Expands Tamiflu’s Use to Treat Children Younger Than 1 Year

Center for Disease Control: http://www.cdc.gov/flu/

DOWNLOAD THIS DOCUMENT

REFERENCE:  Flu.gov. January 13, 2014 http://www.flu.gov

For medical or psychiatric emergencies, please call 9-1-1 or go to the nearest hospital.

24 Hour Nurse Advice Line

24 Hour Nurse Advice Line


HornetMDHornetMD (1-888-840-5169)

HornetMD is a web-based smartphone application that provides self-triage, health information, and targeted escalation to the next appropriate health resource on any mobile device which includes:

  • Symptom checker
  • Audio health library
  • Self-care information
  • Immediate escalation to a an advice nurse if required

HornetMD is available 24 hours a day to enrolled students.  Students have the option of calling to speak with a registered nurse who can assist with medical concerns when Student Health & Counseling Services is closed, including evenings, weekends and holidays.

To download application:

Students are financially responsible for all medical services rendered outside of Student Health & Counseling Services.  This includes care at local hospitals and/or urgent care centers.

Download After Hours Resource Facility List

For medical or psychiatric emergencies, please call 9-1-1 or go to the nearest hospital.

Health Services Resources

Health Services Resources


                         

24 Hour Phone App

Nurse Advice

                           

Community

Resources

                         

Health

Alerts

                         

Health

Insurance Questions

  • Allergies
  • Antibiotics
  • Birth Control
  • Contraception
  • Respiratory
  • UTI

*These documents have been created by the Student Health & Counseling Services team as a resource to help answer health questions. These documents are not intended for diagnosis. Please consult with our health services staff before making any lifestyle changes.

**If you are experiencing a medical emergency, please call 911 or attend the nearest emergency room.

For medical or psychiatric emergencies, please call 9-1-1 or go to the nearest hospital.

Urgent Care

Urgent Care


* * Please bring your OneCard, driver's license or state issued picture ID with you at the time of your visit * *

SHCS Urgent Care Center treats patients who have an injury or illness that requires immediate care but is not serious enough to require a visit to an emergency room.

When should I go to an Urgent Care Center?

  • Asthma attacks
  • Cuts
  • Flu
  • Injury or illness that is urgent but not life threatening
  • Minor burns
  • Primary care clinic is closed
  • Sprains
  • Wounds

Quick Links:

Make an appointment

Urgent Care - Frequently Asked Questions

Primary Care

Counseling Services

Jobs and Internships


If you think you are experiencing a medical emergency, call 9-1-1 immediately!

Do not attempt to access emergency care through this Website.

If you are not sure what type of care you need, please call Student Health & Counseling Services at (916) 278-6461.

For medical or psychiatric emergencies, please call 9-1-1 or go to the nearest hospital.

Self Care

Self Care


HornetMD is a web-based smartphone application providing self-triage, health information and targetd escalation to the next appropriate health resource on any mobile device.

HornetMD includes:

  • Symptom Checker
  • Audio Health Library
  • Self-Care Information
  • Immediate Escalation to Nurse Advice Line

 

To download an application of HornetMD go to:  www.csus.edu/hornetmd, then add it to your home screen and name it HornetMD

For medical or psychiatric emergencies, please call 9-1-1 or go to the nearest hospital.

Medical Records

Medical Records


All medical records are strictly confidential.  Information from records will NOT be released to anyone without written authorization of the patient, except as required by law.  Student Health & Counseling Services Medical Records can assist you with the following services.

  • Requesting medical records for yourself
  • Clearing Immunization Holds
  • Sending medical records from Student Health & Counseliing Services to another health facility or provider

Confidential

Complete medical records are maintained on all Student Health & Counseling Services patients. Information in student medical records is confidential, and access is restricted to authorized SHCS personnel. We will not notify parents, professors or anyone else regarding your health care, except in a life threatening situation or if you are a minor. It is important that you notify your provider if your parent plans to call and it is acceptable to you for us to discuss your case with them. Your medical records are strictly confidential and are not available to anyone unless you provide written consent or when required by public health law, by court order or when subpoenaed.  Retention of medical records, electronic or paper, will be retained for a period of 7 years after the last date of service.

Copies of Medical Records

Patients who wish to obtain a copy of their records can contact the Medical Records department at 916-278-6461. If you wish to release your medical record to anyone, you must first sign a release form, which is available at the Student Health Center, or you can download one here.

Medical Information Release Consent Form

Signed completed forms may be returned in person, faxed to 916-278-7359, or mailed to:

California State University, Sacramento
Student Health & Counseling Services
6000 J Street
Sacramento, CA 95819-6045

 
Records may take up to two weeks for processing. Records requested will incur a $15.00 fee.
Radiology/X-Ray

Radiology/X-Ray


Service

SHCS Imaging Center offers a broad spectrum of diagnostic x-ray services using a leading-edge digital radiography system equipped with advanced clinical application capabilities – Dual Energy Subtraction, Auto Image Paste and VolumeRAD (digital tomosynthesis).  Studies requiring contrast and other modalities such as Ultrasound, MRI and CT scan are referred to an outside imaging facility (at discounted rates).

 

Only X-ray orders from SHCS and Athletic Department providers are accepted.

 

X-Ray Copies

X-Ray images/films are retained and stored for seven years and purged thereafter.  To obtain x-ray copies, patients must complete a Medical Release Form—available at Urgent Care/Primary Care Front Desk. X-Ray copies are in CD form with built-in viewing software.

Location

Urgent Care, first floor of The WELL building.

Hours
Monday - Thursday 9:00 am - 6:00 pm
Friday 9:00 am - 4:30 pm

* Hours may vary during semester breaks and holidays.            

Appointment

Required  X--rays are performed on a first-in, first-out basis, with exception of emergency and STAT cases.

Eligibility

All currently enrolled Sac State students who pay Health Services Fees and have an order from a Student Health Services medical provider.

Fee

No cost to eligible students.  Services received off campus are the financial responsibility of the student.

Staffing

The department is staffed by Radiologic Technologist(s) that are licensed by the State of California and are registered by the American Registry of Radiologic Technologists (AART).

The radiology department and staff is overseen by a Board Certified Radiologist. All films/images are read by a radiologist.
 

For medical or psychiatric emergencies, please call 9-1-1 or go to the nearest hospital.

Vision Center

Vision Center


The Vision Center offers a yearly comprehensive eye examination to diagnose, manage and treat a wide range of vision problems including:

  • Glaucoma test
  • Visual refractive systems
  • Slit lamp biomicroscopy
  • Retina exams

Sac State students are eligible for frames and lenses at a discounted rate. In addition, we offer contact lens fitting services and fill contact lens prescriptions at a discounted rate.

FAQ’s

Who is eligible for services at the Vision Center?

All currently enrolled Sacramento State students are eligibility for one comprehensive examination per year (contact lens fees for established patients $20.00, new contact lenses $30.00/includes training).  Faculty and staff with a current prescription may purchase eye glasses at the Vision Center.  The cost of glasses and/or contact lenses varies depending on the prescription.

How often should I get my eyes checked?

The need for and frequency of eye examinations vary with age, race, medical history, family history, occupation, and other factors.  In general, health individuals should have a comprehensive eye examination every 1-2 years.   Howevever, the presence of certain risk factors may necessitate more frequent evaluations based on the judgment of your eye care provider.  Anyone experiencing sudden vision changes or ocular discomfort should seek immediate evaulation by an eye care professional.

Where is the Vision Center located?

The WELL Building, first floor.

How do I make or cancel an appointment?

To schedule or cancel an appointment, please call Health Services at 916-278-6461, in person, or by calling 916-278-6332.

Eye Exam Hours

Spring / Fall Summer
Wednesday - Friday            Wednesday & Thursday      
8:00 - 4:00 pm 7:30 - 3:00 pm
Closed for Lunch  
12:00 - 12:30 pm  
 

Do I need to bring anything with me to my appointment?

Wear your current contact lenses and brin gyour glasses.  Contact lens wearers are requested to wear their lenses at least three hours prior to their appointment.  In addition, contact lens wearers should bring their current contact lens parameter information in the form of a contact lens package or prescription.

NOTE -- Bring sunglasses when having an initial eye exam.

How long is the appointment?

The initial appointment generally takes about 45 minutes.  Follow-up appointments may be necessary for additional servicess, such as contact lens fitting and/or evaluation.  Please arrive 15 minutes prior to your appointment to complete the necessary medical forms; check-in at the Vision Center.

Links

American Optimetric Association

www.aoa.org

 

For medical or psychiatric emergencies, please call 9-1-1 or go to the nearest hospital.

Primary Care Services

Primary Care Services


Routine, prescheduled appointments may be made for a variety of services including:

  • Care and treatment for some common chronic medical conditions (such as asthma, hypertension, etc.)
  • Treatment of some common mental health issues (such as anxiety and depression) in conjunction with our counseling services
  • Birth control starts, refills and method change
  • Sexually transmitted infection testing and treatment
  • Women's Health Exams
  • Physical exams including those for work, school or volunteer positions
  • Pregnancy testing and counseling
  • Wart treatment and other minor skin lesion removal
  • Vaccination and Tuberculosis skin testing
  • Sexual health problems  (e.g. symptomatic STI evaluation and treatment, bladder infections, emergency contraception, etc.)

Same Day Appointments

If you require a same day appointment for an urgent symptom, and you are unable to make an appointment online, please call Student Health and Counseling Services at (916) 278-6461.

Please bring your OneCard, drivers license or state issued picture ID with you to your visit.


Quick Links:

Make an appointment

Primary Care - Frequently Asked Questions

Urgent Care

Counseling Services

Jobs and Internships


Emergent Symptoms

What symptoms require immediate medical care?

  • chest pain or pressure which may radiate to the arms, neck, back, shoulder, jaw, arm, or wrist
  • sudden onset of severe abdominal pain
  • severe shortness of breath
  • sudden decrease in or loss of consciousness
  • sudden inability to talk or to move one side of the body, or sudden slurred speech
  • severe, persistent bleeding that cannot be stopped
  • major injuries such as gunshot or stab wounds or severe injuries from a vehicle accident

If you think you are experiencing a medical emergency, call 9-1-1 immediately! Do not attempt to access emergency care through this website.
 

For medical or psychiatric emergencies, please call 9-1-1 or go to the nearest hospital.

Immunizations

Immunizations


Immunizations Frequently Asked Questions.

Admission Requirements
  • If you are 18 or younger* on your first scheduled day of class, there are two (2) different required immunizations you must submit to the university:  Measles/Rubella (MMR) and Hepatitis B. You must submit proof of two 2 doses of Measles/Rubella (MMR), and the series of 3 doses of Hepatitis B.
  • If you are 19 or older* on your first day of class, there is one (1) required immunization: Measles/Rubella. You must submit proof of two 2 doses of Measles/Rubella (MMR)
  • Measles/Rubella (MMR): Required of all new students born 1957 or later
  • Hepatitis B: required of entering students if they are 18 years of age or younger on their first day of class.

Mail immunization records to:

   California State University, Sacramento
   Student Health & Counseling Services
   6000 J Street
   Sacramento, CA 95819-6045

Or fax a copy to 916.720.0180

Submit Documentation:

Send one or more of the following documents to Student Health & Counseling Services with your name and student ID number clearly indicated on each document submitted:

  • Verification of immunity completed by healthcare provider
  • Photocopy of your childhood immunization record
  • Photocopy of your California High School transcript if immunization information is documented on transcript
  • A copy of a lab report showing proof of immunity by blood titer

​If you have any questions or concerns please contact Joelle Ockey at (916) 278-3848.


Other Vaccines Offered at Your Student Health Services. (but not all required)

Vaccine Type Cost   Vaccine Type Cost
TDaP $30.00   Typhoid Caplets $35.00
TB Skin Test No Charge   TD Vaccine No Charge
Hepatitis A $24.00 / Per Dose   Gardasil (HPV) $130.00
Hepatitis B $32.00 / Per Dose   MMR Vaccine $50.00
Influenza (Seasonal) No Charge   Varicella $85.00
Pneumovax $127.00   Meningitis $101.00

Click here to download the Vaccine Financial Assistance Application
Please Bring Your Immunization Record with you to your Appointment

Immunizations Frequently Asked Questions.

Make an appointment.

Mandatory Online Tutorials.

Looking for an internship?

 

For medical or psychiatric emergencies, please call 9-1-1 or go to the nearest hospital.