After Hour Resources

After Hour Resources

Community Resource List

Click here to view the Community Resource List


24 hour nurse advice - Phone App

HornetMD (1-888-840-5169)

HornetMD is a web-based smartphone application that provides self-triage, health information, and targeted escalation to the next appropriate health resource on any mobile device which includes:

Symptom checker
Audio health library
Self-care information

Immediate escalation to a an advice nurse if required

HornetMD is available 24 hours a day to enrolled students.  Students have the option of calling to speak with a registered nurse who can assist with medical concerns when Student Health & Counseling Services is closed, including evenings, weekends and holidays.

To download application:

Go to: 
Then add it to your home screen and name it HornetMD.

Students are financially responsible for all medical services rendered outside of Student Health & Counseling Services.  This includes care at local hospitals and/or urgent care centers.

Download After Hours Resource Facility List

For medical or psychiatric emergencies, please call 9-1-1 or go to the nearest hospital.

Zika Virus in Travelers & Pregnant Women

Zika Virus in Travelers & Pregnant Women

Zika Virus in Travelers and Pregnant Women

January 29, 2016

Situational Update

Recent outbreaks of Zika virus have occurred in Latin America and the Caribbean. There is a possible association between Zika virus infection in pregnant women and the birth defect microcephaly in newborns.

Zika virus is transmitted by Aedes aegypti and Aedes albopictus mosquitos. The virus is not transmitted from person‐to‐person. These mosquitos are not native to California but have been detected in some California Counties since 2011. These mosquitos have not been detected in Sacramento County.

No local transmission of Zika infections has occurred in California.

A Centers for Disease Control and Prevention (CDC) travel alert is in effect for countries where Zika virus transmission is ongoing, including countries in Central America, South America, the Caribbean and Mexico.

The California Department of Public Health (CDPH) recommends special travel precautions for pregnant women and women who may become pregnant until more information is known. Pregnant women in any trimester should consider postponing travel to areas where Zika virus transmission is ongoing. Pregnant women who must travel to one of these areas and women who are trying to become pregnant should talk with their healthcare provider before traveling to these areas and strictly follow steps to avoid mosquito bites during the trip.


  • There are no vaccines to prevent Zika infection. Preventing mosquito bites is the only way to avoid becoming infected.
  • Use insect repellents containing DEET, picaridin, IR3535, oil of lemon eucalyptus, or para‐menthane‐diol for long lasting protection. If using both sunscreen and insect repellent, apply the sunscreen first and then the repellent.
  • Using insect repellent is safe and effective. Pregnant women and women who are breastfeeding can and should choose an EPA‐registered insect repellent and use it according to the product label.
  • When weather permits, wear long‐sleeved shirts and long pants.
  • Use air conditioning or window/door screens to keep mosquitoes outside. If you are not able to protect yourself from mosquitoes inside your home or hotel, sleep under a mosquito bed net.
  • Help reduce the number of mosquitoes outside your home or hotel room by emptying standing water from containers such as flowerpots or buckets.

Sources for Information:

If  you  need  additional information about  Zika  virus  infection  please  contact  the  Sacramento  County Communicable Disease Program at 916‐875‐5881.

For medical or psychiatric emergencies, please call 9-1-1 or go to the nearest hospital.

Chickenpox - Health Alert

Chickenpox - Health Alert

HEALTH ALERT - Chickenpox

April 29, 2015

Sacramento State’s Student Health Center is notifying the campus community that a case of chicken pox was identified in a student on April 29, 2015.  Those individuals who were in close contact or classes with the affected student have been notified. 

The symptoms of chickenpox include fever, tiredness, and an itchy skin rash that begins as small red bumps on the trunk and face and can spread to the entire body before turning into blisters.  If you experience symptoms of chickenpox you should STAY HOME and contact Student Health & Counseling Services (SHCS) at 916-278-6461 or your personal physician.

Anyone who has chickenpox should avoid contact with others who have not had chickenpox or who are not vaccinated against chickenpox.  They should NOT attend school, work, parties and/or any other gatherings.  If you or anyone else in your household has a weakened immune system or is pregnant and has never had chickenpox or the vaccine, talk with a medical professional immediately. 

Chickenpox is highly contagious.  About 90 percent of individuals who have not had chickenpox will get the disease if they are exposed to an infected person.  The virus can be spread from person to person through the air or by contact with fluid from chickenpox blisters.  The disease remains contagious from a day or two before the rash appears until all blisters form scabs. 

The chickenpox vaccine is safe and effective.  The vaccine is approximately 80-90 percent effective in preventing disease.  The most common side effect is soreness at the site of injection.  People over age 13 require two doses at least one month apart.  Most people who get vaccinated will not get chickenpox, and if they do get chickenpox it is usually very mild. 

For additional information on chickenpox please visit

If you have any further questions or concerns, please contact the SHCS at 916-278-7966. 

For medical or psychiatric emergencies, please call 9-1-1 or go to the nearest hospital.

West Nile Fact Sheet

West Nile Fact Sheet

Click here to download this fact sheet

What Is West Nile Virus?

West Nile Virus (WNV) is a potentially serious illness.  Experts believe WNV is established as a seasonal epidemic in North America that flares up in the summer and continues into the fall. This fact sheet contains important information that can help you recognize and prevent West Nile virus.

What Can I Do to Prevent WNV?

The easiest and best way to avoid WNV is to prevent mosquito bites.

  • When you are outdoors, use insect repellents containing an EPA-registered insect repellent.  Follow the directions on the package.
  • Many mosquitoes are most active at dusk and dawn.  Be sure to use insect repellent and wear long sleeves and pants at these times or consider staying indoors during these hours.
  • Make sure you have good screens on your windows and doors to keep mosquitoes out.
  • Get rid of mosquito breeding sites by emptying standing water from flower pots, buckets and barrels.  Change the water in pet dishes and replace the water in bird baths weekly. Drill holes in tire swings so water drains out. Keep children’s wading pools empty and on their sides when they aren’t being used.

What Are the Symptoms of WNV?

  • Serious Symptoms in a Few People. About one in 150 people infected with WNV will develop severe illness.  The severe symptoms can include high fever, headache, neck stiffness, stupor, disorientation, coma, tremors, convulsions, muscle weakness, vision loss, numbness and paralysis. These symptoms may last several weeks, and neurological effects may be permanent.
  • Milder Symptoms in Some People. Up to 20 percent of the people who become infected will display symptoms which can include fever, headache, and body aches, nausea, vomiting, and sometimes swollen lymph glands or a skin rash on the chest, stomach and back. Symptoms can last for as short as a few days, though even healthy people have been sick for several weeks.
  • No Symptoms in Most People. Approximately 80 percent of people (about 4 out of 5) who are infected with WNV will not show any symptoms at all, but there is no way to know in advance if you will develop an illness or not.

How Does West Nile Virus Spread?

  • Infected Mosquitoes.  ost often, WNV is spread by the bite of an infected mosquito. Mosquitoes become infected when they feed on infected birds. Infected mosquitoes can then spread WNV to humans and other animals when they bite.
  • Transfusions, Transplants, and Mother-to-Child.  In a very small number of cases, WNV also has been spread through blood transfusions, organ transplants, breastfeeding and even during pregnancy from mother to baby.
  • Not through touching.  WNV is not spread through casual contact such as touching or kissing a person with the virus.

How Soon Do Infected People Get Sick?

People typically develop symptoms between 3 and 14 days after they are bitten by the infected mosquito.

How Is WNV Infection Treated?

There is no specific treatment for WNV infection. In cases with milder symptoms, people experience symptoms such as fever and aches that pass on their own, although illness may last weeks to months even in healthy persons.
In more severe cases, people usually need to go to the hospital where they can receive supportive treatment including intravenous fluids, help with breathing, and nursing care.

What Should I Do if I Think I Have WNV?

Milder WNV illness improves on its own, and people do not necessarily need to seek medical attention for this infection though they may choose to do so. If you develop symptoms of severe WNV illness, such as unusually severe headaches or confusion, seek medical attention immediately. Severe WNV illness usually requires hospitalization. Pregnant women and nursing mothers are encouraged to talk to their doctor if they develop symptoms that could be WNV.

What Is the Risk of Getting Sick from WNV?

  • People over 50 at higher risk to get severe illness. People over the age of 50 are more likely to develop serious symptoms of WNV if they do get sick and should take special care to avoid mosquito bites.
  • Being outside means you’re at risk.  The more time you’re outdoors, the more time you could be bitten by an infected mosquito. Pay attention to avoiding mosquito bites if you spend a lot of time outside, either working or playing.
  • Risk through medical procedures is very low.  All donated blood is checked for WNV before being used. The risk of getting WNV through blood transfusions and organ transplants is very small, and should not prevent people who need surgery from having it. If you have concerns, talk to your doctor.
  • Pregnancy and nursing do not increase risk of becoming infected with WNV. The risk that WNV may present to a fetus or an infant infected through breastmilk is still being evaluated. Talk with your care provider if you have concerns.

What Is the CDC Doing About WNV?

CDC is working with state and local health departments, the Food and Drug Administration and other government agencies, as well as private industry, to prepare for and prevent new cases of WNV.

Some things CDC is doing include:

  • Coordinating a nation-wide electronic database where states share information about WNV
  • Helping states develop and carry out improved mosquito prevention and control programs
  • Developing better, faster tests to detect and diagnose WNV
  • Creating new education tools and programs for the media, the public, and health professionals
  • Opening new testing laboratories for WNV
  • Working with partners to develop vaccines.
What Else Should I Know?

If you find a dead bird:  Don't handle the body with your bare hands.  Contact your local health department for instructions on reporting and disposing of the body.  They may tell you to dispose of the bird after they log your report.

For more information, visit, or call CDC at 800-CDC-INFO (English & Spanish) or 888-232-6348 (TTY)

For medical or psychiatric emergencies, please call 9-1-1 or go to the nearest hospital.

Measles Advisory

Measles Advisory

U.S. Multi-State Measles Outbreak Advisory from the CDC

On Friday, January 23, 2015, the U.S. Centers for Disease Control and Prevention (CDC) Health Alert Network issued an advisory regarding the multi-state measles outbreak which began in California in December. CDC reminds us that measles is a highly contagious, acute viral illness which can cause severe health complications, including pneumonia, encephalitis, and death. It is transmitted by contact with an infected person through coughing and sneezing; infected people are contagious from four days before their rash starts through four days afterwards. After an infected person leaves a location, the virus remains viable for up to two hours on surfaces and in the air.

Measles was declared eliminated (i.e., interruption of year-round endemic transmission) in the U.S. in 2000, because of high population immunity achieved by high two-dose measles vaccine coverage and a highly effective measles vaccine. However, measles is still endemic in many parts of the world, and outbreaks can occur in the U.S. when unvaccinated groups are exposed to imported measles virus. The current multi-state outbreak underscores the ongoing risk of importation of measles, the need for high measles vaccine coverage, and the importance of a prompt and appropriate public health response to measles cases and outbreaks.

Read the full Health Alert from the CDC, including recommendations for health care providers, here.

We also remind you of ACHA’s stance on the importance of vaccines as set forth in our ACHA Statement in Support of Vaccine Use to Promote Health and Prevent Disease:

“Immunizations offer safe and effective protection from vaccine-preventable diseases. The United States is experiencing re-emergence of these diseases, in part due to factors such as un-immunized and under-immunized persons and global travel. The American College Health Association (ACHA) strongly supports the use of vaccines to protect the health of our individual students and our campus communities. In recognition of the vital role that vaccine coverage plays in community immunity (herd immunity), ACHA discourages nonmedical exemptions to required vaccines. Best practices for institutions of higher education include following Recommendations for Institutional Prematriculation Immunizations (RIPI) guidelines, encouraging students who request nonmedical waivers to be counseled by a health service clinician, and considering exclusion of unimmunized students from school during outbreaks of vaccine-preventable diseases.

Adopted by the ACHA Executive Committee on behalf of the Board of Directors on April 15, 2014.”

Copyright © 2015 American College Health Association, All rights reserved.

SHCS Measles Information
CDC Measles Health Advisory

For medical or psychiatric emergencies, please call 9-1-1 or go to the nearest hospital.

Ebola Advisory

Ebola Advisory

Some countries in West Africa (Guinea, Liberia, Nigeria, and Sierra Leone) are experiencing outbreak (dramatic increase in number of cases) of Ebola.  Although this virus is rare in the United States, it is important to know the facts and take precautions.  We want to ensure you have the most accurate information about this illness, so we have put together a short list of answers to frequently asked questions about Ebola.

What is Ebola and how is it spread?

Ebola is a virus transmitted through direct contact with the blood or bodily fluids of an infected, symptomatic person or through exposure to objects (such as needles) that have been contaminated with infected blood or bodily fluids.

What are the symptoms of Ebola?

Symptoms include the sudden onset of fever, weakness, muscle pain, headache and sore throat, followed by vomiting, diarrhea, rash, and in some cases, bleeding from the eyes, ears, nose, mouth, and rectum.

What can I do to protect myself?

  • Practice careful hygiene, such as washing your hands with soap and water.
  • Avoid all contact with blood and bodily fluids of infected people or animals.
  • Do not handle items that may have come in contact with an infected person’s blood or body fluids.
  • If you lived in, visited, or stayed in the areas where Ebola cases have been recently reported, seek medical attention if you feel sick (have any of the symptoms listed above).  Please read the section “what to do if you are ill or injured” for advice on where and how to seek healthcare.  If you are unsure of your symptoms, call our Nurse Advice Line at 916-278-6041.


Stay up-to-date on information related to the recent Ebola outbreak by visiting

CSU Monitoring the Ebola Outreak - August 23, 2014

CSU Preparedness for Ebola Virus - October 28, 2014

Travel Advisory:

Download this Alert

For medical or psychiatric emergencies, please call 9-1-1 or go to the nearest hospital.



  • What is Covered California?

    Covered California is the name of California's Health Insurance Marketplace. Covered California will make it simple and affordable to purchase high-quality health insurance and access financial assistance to pay for coverage. You can shop online, over the phone, or in person to find the right health insurance option for you. Insurance companies can no longer charge more or deny coverage based upon a pre-existing condition (i.e. asthma, diabetes, cancer).

    In the Sacramento area, 4 medical carriers will be participating in the exchange:

    For specific questions regarding enrollment, eligibility, and/or costs please visit or call Covered California at 1-800-300-1506 Anthem Blue Cross of California Blue Shield of California Kaiser Permanente Western Health Advantage

  • Available Plans

    Covered California has four levels of coverage: Bronze, Silver, Gold, and Platinum.  Through Covered California, you can see if you are eligible for Medi-Cal or financial assistance to help cover the monthly premium cost for a Covered California health insurance plan.  You can choose a Platinum or Gold plan with a higher monthly premium but pay less when you need medical coverage.  Or you could choose a Silver or Bronze plan and pay a lower monthly premium but pay more when you seek medical coverage.  You can choose the plan that best meets your health needs and financial situation.   To shop and compare Covered California plans, please visit

  • How much does health insurance cost?

    Insurance may be less than you think and options are based solely on your age, zip code, and household income.  Individuals and/or families seeking health insurance coverage may get help to afford health insurance through Covered California in three different ways:

    Medi-Cal assistance: California has expanded its Medicaid program (Medi-Cal in California) and covers individuals under the age of 65, including individuals with disabilities, with an annual household income for a single individual with incomes of $15,856 or less.  Families may also be eligible for Medi-Cal depending on their annual household income.

    Premium Assistance: This helps consumers pay health insurance premiums and to help reduce the cost of health coverage for individuals and/or families who meet certain income requirements.  To learn more about premium assistance and sliding-scale benefits work based upon your income, try the Shop & Compare Tool at

    Cost-Sharing Subsidies: This helps to reduce out-of-pocket amount of health care expenses and individual and/or families may have to pay.  These expenses might include the cost you pay when you receive services or copayments for health care services.  To learn more about cost-sharing subsidies, visit

    Reference Source:

  • What does Health Insurance Cover?

    A serious illness or simple accident can leave you with devastating bills.  A simple visit to the Emergency Room can cost $3,000 or more.  Insurance can help with hospital care, prescriptions, emergencies, and more.

    The Patient Protection and Affordable Care Act requires that all health plans offered in the individual and small-group markets provide essential health benefits in the following categories:

    • Emergency Services
    • Hospitalization
    • Maternity & newborn care
    • Prescription drugs
    • Rehabilitative & habilitative services and devices
    • Laboratory services
    • Preventative & wellness services and chronic disease management
    • Dental and vision care for children
    • Ambulatory patient services
    • Mental health & substance abuse disorder services
  • ASI Insurance

    Associated Students Inc. offers insurance to students; for more information visit:

    Students are financially responsible for all medical services rendered outside of Student Health & Counseling Services. This includes care at local hospitals and/or urgent care centers.

  • Resources

    To learn more about enrollment, eligibility, and/or costs, please contact:

    • Covered California or call at 1-800-300-1506
    • Sacramento County Department of Human Assistance or call 916-875-6091
    • Sacramento Covered 916-414-8333 or 1-866-850-4321

    For more information about Medi-Cal and pending Medi-Cal applications, please contact My Benefits Cal Win at 916-874-3100 or 209-744-0499 or click link below:

    Information About Pending Medi-Cal Applications

    CSU Health Insurance Education Project

    The CSU Health Insurance Education Project (HIEP) is a joint CSU/CSULA project to educate CSU students, their families and campus staffs about the new health insurance law and the opportunity it offers many in the CSU community to get affordable health insurance. The CSU Health Insurance Education Project has representatives on 15 CSU campuses. To connect with a representative on your campus email the CSU Health Insurance Education Project.

  • FAQs

    What can I do if I forgot my username and password for Covered California?

    You can reset your password by clicking "Account Login" and then clicking the "Forgot Your Password?" link. Enter your user name. After you correctly answer your security questions, you will be able to enter a new password. If you do not remember the answers to your security questions, it is best to leave them unanswered and call the Covered California Service Center at (800) 300-1506. A Service Center representative can help reset your password. A Covered California Service Center representative can help you reset your user name, but it will take a day or two to fix. Unfortunately, a representative cannot reset it immediately.

    I want to keep my doctor.  How do I know which health insurance company to pick to keep my doctor?

    You can find a list of doctors for each health insurance company by clicking on the “Apply Now” button at and selecting “Preview Plans.” After entering some basic information, you can pick a health insurance company and click “View Directory.” Next you will be routed to the health insurance company’s online list of doctors. You can also contact the health insurance company directly to find out if your doctor is in the health plan’s network.

    I applied for Medi-Cal but have not received any information from the county.  What should I do?

    You can read more about Medi-Cal and applying for coverage through Covered California here: and

    Medi-Cal has received many new applications, and proof of certain information is often required in order to complete each application. The California Department of Health Care Services gave temporary Medi-Cal coverage to many people who applied in December while their information was processed. If you have a specific question about your application, contact the Medi-Cal office in your county. You can find a list of those offices at this link:

    I have questions about medications, accessing doctors, or specialists, who do I call?

    If you have questions about your coverage under Medi-Cal managed care, you can call your health plan’s customer service line, just as you would under any other health coverage plan. Below is the directory of Medi-Cal managed care health plans, listed by county: Medical Directory

  • Glossary

For medical or psychiatric emergencies, please call 9-1-1 or go to the nearest hospital.





We invite you to share with us your thoughts/concerns. Click Here to submit a Tell Us About" form. Your feedback is valued and will be used to help us improve our quality of service to students. 

For medical or psychiatric emergencies, please call 9-1-1 or go to the nearest hospital.



Signed completed forms may be returned in person, via fax to 916-278-7359, or mailed to:

California State University, Sacramento
Student Health & Counseling Services
6000 J Street
Sacramento, CA  95819-6045

Complete this form to request an administrative review of your fees.  The appeal process may take up to 14 business days before a decision is rendered.  The request does NOT guarantee a fee reversal, failure to pay your fees will result in a registration hold on your student account.



Sacramento State, Student Health & Counseling Services is accredited by the Accreditation Association for Ambulatory Health Care Inc (AAAHC)

The Accreditation Association for Ambulatory Health Care (AAAHC) is a private, non-profit organization formed in 1979.  AAAHC leads in developing standards to advance and promote patient safety, quality care, and value for ambulatory health care through peer-based accreditation processes, education, and research. A certificate of accreditation is awarded to organizations that are found to be in compliance with AAAHC Standards.

AAAHC currently accredits more than 5,000 organizations in a wide variety of ambulatory health care settings including ambulatory surgery centers, community health centers, medical and dental group practices, medical home practices, and managed care organizations, as well as Indian and student health centers, among others.   AAAHC is also the official accrediting organization for the US Air Force and the US Coast Guard. With a single focus on the ambulatory care community, AAAHC offers organizations a cost-effective, flexible, and collaborative approach to accreditation.

Learn More About AAAHC

Contact Us

Contact Us

Looking to contact a specific area of Student Health and Counseling Sevrices?  Here is the infromation you need.

Health Services Counseling & Psychological Services Health & Wellness Promotion
(P) 916.278.6461 (P) 916.278.6461 (P) 916.278.5422
(F) 916.278.7359 (F) 916.278.7359 (F) 916.278.7359
Pharmacy Violence & Sexual Assault Vision Center
(P) 916.278.6040 (P) 916.278.5850 (P) 916.278.6332
(F) 916.278.6046 (F) 916.278.7359 (F) 916.278.2910

For medical or psychiatric emergencies, please call 9-1-1 or go to the nearest hospital.

About Us

About Us


To promote lifetime wellness through collaboration, innovation, and education.

SHCS aims to enhance students’ educational experience by addressing health-related barriers to learning, enabling students to make informed health decisions, and promoting the seven dimensions of wellness – Intellectual, Emotional, Environmental, Physical, Career/ Financial, Spiritual, and Socio-Cultural.

Student Health & Counseling Services (SHCS) embraces a holistic and collaborative approach to healthcare by offering urgent care, primary care, preventive services, wellness education, violence support services, and mental health services to the Sacramento State campus community.

SHCS offers quality healthcare provided by a multidisciplinary team of medical and mental health professionals dedicated to making healthcare accessible and affordable for students through ethically sound practice, confidentiality and integrity. SHCS is committed to quality care and service delivery and is accredited through the Accreditation Association for Ambulatory Health Care (AAAHC):

  • Acute illness & injury care (non-work related)
  • After Hours Nurse Advice
  • Birth control methods/supplies
  • Counseling & Psychological Services (CAPS)
  • Health & Wellness Promotion
  • HornetMD
  • Immunizations
  • Men’s Health
  • Pharmacy
  • Pregnancy testing with counseling
  • STD/STI Testing & Treatment
  • Vision Care Center
  • Well Woman exams
  • X-Ray and Lab Services


The vision of Student Health & Counseling Services is to nurture the development of a student community that is flourishing intellectually, physically, and psychologically – empowered by the acquisition of knowledge, skills and healthy lifestyles.

Our Core Values

I Integrity
C Compassion
A Accountability
R Respect
E Excellence

Appointment Scheduling

Appointments can be scheduled online for the following types of visits:

  • Primary Care Visits (new & existing problem, other medical concerns)
  • Women's Health exams (includes Pap smear, STI testing, breast and limited physical exam)
  • Repeat Pap Smear & follow up
  • UTI (burning/pain/frequency with urination)
  • Sexual Health (birth control, morning after pill, pregnancy testing, STD/STI testing)
  • PPD/TB Skin Test
  • Immunization/Vaccine

To make an appointment for these visits please logon to the Patient Web Portal.

Cost & Eligibility

All currently enrolled students who pay health fees are eligible to access services.   Some fees do apply to specialty services, procedures, vaccines and supplies.  Any services received off campus are the financial responsibility of the student.  Associated Students Inc. offers health insurance to students, for more information visit or call 1-800-853-5899.

Fax a copy to 916-278-7359

Download Student Health & Counseling Services Brochure



Biennial Review

Strategic Plan

Annual Report

For medical or psychiatric emergencies, please call 9-1-1 or go to the nearest hospital.

Health Information/Alerts

Health Information/Alerts

Which flu viruses does this season’s vaccine protect against?

Flu vaccines are designed to protect against three influenza viruses that experts predict will be the most common during the upcoming season. Three kinds of influenza viruses commonly circulate among people today: Influenza A (H1N1) viruses, influenza A (H3N2) viruses, and influenza B viruses. Each year, one flu virus of each kind is used to produce seasonal influenza vaccine.

The 2013-2014 trivalent influenza vaccine is made from the following three viruses:

  • an A/California/7/2009 (H1N1)pdm09-like virus;
  • an A(H3N2) virus antigenically like the cell-propagated prototype virus A/Victoria/361/2011;
  • a B/Massachusetts/2/2012-like virus.

Please continue to check SHCS website for information on when the vaccine is available. 

For more information on the upcoming flu season please follow the link to the center for disease control website at:

Patients complaining of respiratory symptoms, including sneezing, coughing, etc., are reqiured to mask during their visit at Student Health & Counseling.  Masks will be issued at time of visit. 





MON - THU 8:00 - 4:30
FRIDAY 9:30 - 4:30



MON - THU 8:00 AM - 6:00 PM
FRIDAY 9:30 AM - 4:30 PM
MON - THU 7:30 AM - 4:00 PM
FRIDAY 8:30 AM - 3:30 PM


After Hours Resource Facility
  • 24-Hour Nurse Advice Line:  916-278-6461
  • UC Davis Medical Center:  2315 Stockton Blvd, Sacramento, CA; 916-734-2011
  • Sutter Medical Center:  2801 L Street, Sacramento, CA; 916-454-2222
  • Mercy General Hospital:  4000 J Street, Sacramento, CA; 916-453-4545

Emergency Hot Lines

  • National Suicide Prevention Lifeline:  800-273-TALK (8255)
  • Suicide Prevention & Crisis Services:  916-368-3111
  • WEAVE:  916-920-2952

Urgent Care Centers

  • MDStat:  484 Howe Avenue, Sacramento, CA; 916-678-5280
  • MED7:  4156 Manzanita Avenue, Carmichael, CA; 916-488-6337
  • Sutter Express Care:  980 Florin Road, Sacramento, CA; 800-972-5547

Reproductive/Family Planning Services

  • Planned Parenthood Health Center:  201 29th Street, Suite B, Sacramento, CA; 916-446-6921
  • Sacramento Native American Health Center:  2020 J Street, Sacramento, CA; 916-341-0575


Martin Luther King Day:  1/16/17 CLOSED
SHCS Annual Skills Day:  1/19/17 CLOSED
Cesar Chavez, 3/31/17 CLOSED
Memorial Day, 5/29/17 CLOSED
4th of July, 7/4/17 CLOSED
Labor Day, 9/4/17 CLOSED
Veterans Day, 11/10/17 CLOSED
Thanksgiving, 11/23 - 11/24/17 CLOSED
Winter Break:  12/29/17 - 1/1/18 CLOSED

For medical or psychiatric emergencies, please call 9-1-1 or go to the nearest hospital.

Eligibility & Insurance FAQ

Eligibility & Insurance FAQ

All currently enrolled students at Sac State who pay student health fees as part of their tuition fees, are eligible to be seen by Student Health & Counseling Services. Health Services Fees provides for basic medical services as defined by EO943 and basic Mental Health Services as defined by EO1053.

Augmented services may be offered which include those services that are considered elective or specialized in nature and NOT included as basic health services.  These services vary and are offered on a fee for service basis.

  • What services are available at the Student Health & Counseling Services?
    • Health and Wellness Promotion services (including student internships )
    • Immunizations
    • Laboratory services
    • Primary/Urgent Care clinics
    • Confidential medical records
    • Vision center
    • Pharmacy
    • Counseling & Psychological Services
    • Violence & Sexual Assault Support Services
    • STI/STD Testing (Family PACT)
    • Violence & Sexual Assault Support Services
    • Reproductive Health
    • X-Ray
  • I already have health insurance; do I still need to pay the health fee?

    Yes. Student Health & Counseling Services (SHCS) fee is a mandatory fee that provides services to all enrolled students. SHCS offers convenient, affordable, accessible care without copays or deductibles. SHCS embraces a holistic and collaborative approach to healthcare offering urgent care, primary care, preventive services, wellness education, violence support services mental health and counseling services and is accredited through the Accreditation Association for Ambulatory Health Care Inc. (AAAHC).

  • Since I pay health fees with my tuition fees are all the services free?

    Most services are either covered by SHCS fee, but some services carry an additional fee. Some fees may apply to specialty services, procedures, labs, vaccines, prescriptions and supplies.

  • Does the Student Health & Counseling Services offer after hour and weekend services?

    Although SHCS is not open in the evening during the week or on the weekends, there is a Nurse Advice line which can be accessed through the SHCS main number (916-278-6461) after regular business hours. Also, students can access Hornet MD for information via a smartphone compatible website that provides self-triage and targeted escalation to the appropriate health resource on any mobile device. For more information please visit Now that my child has the services at the Student Health & Counseling Services do you recommend that I cancel his/her health insurance? No, SHCS is not health insurance. We recommend that students maintain health insurance coverage for emergency or specialty care services.

  • What immunizations are required to attend Sacramento State?

    The California State University (CSU) system requires new and re-admitted students born on or after January 1, 1957 to present proof of immunity to measles and rubella, or be immunized. Students under the age of 19 also need to show proof of immunity to the Hepatitis B virus, prior to their second semester at Sacramento State. I’m currently on a medication. Can I transfer that prescription to Student Health & Counseling Pharmacy? Also, will you bill my insurance for that prescription? Depending on the medication, it is possible to transfer prescriptions to SHCS. We are now contracted to bill Medi-Cal and select commercial insurance. Please present your insurance card with the prescription information to the Pharmacy staff.

  • Is Student Health & Counseling Services considered a health insurance plan?

    Student Health & Counseling Services is NOT a health insurance. All currently enrolled students at Sacramento State who pay student health and counseling fees as part of their tuition fees are eligible to be seen by SHCS. Basic care and preventive services are provided; however, most specialty care, hospital care, or after-hours care is not provided. We recommend that students maintain health insurance coverage for emergency or specialty care services. Please check with your current insurance plan’s coverage network. Your current health plan may not cover medical services while you are attending school outside of your coverage network.

  • I do not have health insurance. Do you sell student health insurance?

    SHCS does not require or sell health insurance. However, it is important for students to have insurance coverage for emergency and specialty care services. Student Health insurance is available for purchase through Associated Students Incorporated (ASI). For more information visit Beginning January 1, 2014, under new federal law, many CSU students and their families may be eligible for financial assistance with purchasing health insurance. In California, the exchange for health insurance is called Covered California. Covered California is an online marketplace for affordable health insurance coverage. For more information visit or

  • What are my options for health insurance?
    1. Staying on your parent’s health insurance plan until you are 26 years old.
    2. Medi-Cal coverage, depending on your income level; more information can be found at

    3. Job-based health insurance coverage, if your employer provides it to you.

    4. If you are a former foster youth in foster care on your 18th birthday, you may be eligible for Medi-Cal until you are 26 years old.

    5. Purchase a private health plan through the California Health Care Exchange, Covered California.  You may be eligible for premium assistance (discounts) based upon your income.  More information can be found at

    6. Student health insurance is available for purchase through Association Students Incorporated (ASI).  More information can be found at

  • If I left my parent’s plan, how do I rejoin?

    As long as you are under 26 years old, you can be added to your parent’s insurance plan even if you are married or not claimed as a dependent on your parent’s taxes. Your parent’s insurance plan must already offer coverage for dependent children. You may not be able to join if your parent has a “retiree-only” plan. You can talk to you parent’s insurance company or plan administrator. If your parent’ health insurance coverage is through their job, the best person to speak to is usually the Human Resources department. You and your parent may have to complete forms with your contact information and possibly your health information. Many plans have an “open enrollment” period that is usually before the New Year and starts coverage on January 1st. If your parent can only add you during this time, you will normally have to wait until the next “open enrollment” period.

  • Do my parents have to claim me as a dependent on their taxes to stay on their health insurance plan?

    No. The Patient Protection & Affordable Care Act requires health insurance companies to allow young adults to be covered on their parent’s plan until the age of 26, if the plan offers dependent coverage. The young adult can be covered regardless of tax status (dependent or independent), student enrollment, marital status, or state of residency.

  • How does the Affordable Care Act help former foster youth

    Beginning January 2014, young adults who were in foster care until their 18th birthday will be eligible to receive Medi-Cal until the age of 26, regardless of income. To qualify, the foster youth must have been in foster care, or placed by the dependency of the court with a relative, on their 18th birthday. California provides coverage to foster youth even if they were in foster care in another state until their 18th birthday. For more information and the required documents that are needed to apply, please contact your local county office or Sacramento County Health & Human Services at (916) 874-3100.

  • What is Medi-Cal?

    Medi-Cal offers low-cost, or even free, health insurance coverage for California residents who meet certain income and eligibility requirements. When you complete an application for Covered California, your application will be reviewed for Medi-Cal eligibility. You can enroll in Medi-Cal any time during the year but you must meet the eligibility criteria to have health insurance coverage through Medi-Cal. For more information about your eligibility or to apply, please visit You can also apply at your local county office or Sacramento County Health & Human Services.

  • What is Covered California?

    Covered California is the health insurance marketplace established for California under the Patient Protection & Affordable Care Act. Covered California allows you and your family to compare health coverage options and choose which health insurance plan best fits your needs and budget. Covered California is the only health insurance marketplace that provides financial assistance (premium assistance) to make health care insurance options more affordable. For more information and to find out if you are eligible for financial assistance, please visit or call Covered California at (800) 300-1506.

  • What are the “essential health benefits” included with health insurance plans?
    1. Emergency Services

    2. Hospitalization

    3. Maternity & Newborn Care

    4. Ambulatory Patient Services

    5. Laboratory Services

    6. Preventive & Wellness Services and Chronic Disease Management

    7. Prescription Drugs

    8. Pediatric Services, including oral and vision care

    9. Rehabilitative & Habilitative Services and Devices

    10. Mental Health & Substance Use Disorder Services, including behavioral health treatment

  • If my income changes, will my assistance change? Who do I notify if my income changes?

    Maybe. If you are enrolled in Covered California or Medi-Cal you must notify them if your income changes, goes up or down. They can process the new information and tell you if the amount of your premium assistance will change. You must report any changes in income to Covered California within 30 days. If you are receiving Medi-Cal benefits, please contact your local county social services office within 10 days.

    It is important to report any income changes to Covered California or Medi-Cal (if applicable) because it may impact the amount of premium assistance (tax credits) you may qualify for or any assistance with out-of-pocket expenses. If your income increases, you may be receiving too much premium assistance and may be required to pay back some of the assistance when you file your taxes for the benefit year.

    We recommend that students maintain health insurance coverage for emergency or specialty care services. Please check with your current insurance plan’s coverage network. Your current health plan may not cover medical services while you are attending school outside of your coverage network.

  • What if I didn’t file taxes last year?

    If you did not file taxes last year, you are still eligible to apply for health insurance and possibly receive premium assistance based upon your income. Your income is used to help find the most affordable health insurance plan for you or your family. If you qualify for premium assistance, you must file taxes for that benefit year.

  • If I am claimed as a dependent by my parents, or family members, will their income count towards my income for eligibility?

    Yes. If you expect to be claimed as a tax dependent by your parents or family members, their income and your income will be counted in determining your income eligibility for Covered California and Medi-Cal. For more information or to determine what your income eligibility will be for health insurance, please contact Covered California at (800) 300-1506 or Sacramento County Health & Human Services at (916) 874-3100.

  • Can I decline Medi-Cal coverage and enroll in Covered California health insurance plans and still receive the federal premium assistance?

    No. You are eligible to purchase a health plan through Covered California but you cannot receive premium assistance (subsided coverage) to reduce its cost.

ASI Health Insurance

ASI Health Insurance

Health Insurance

Health insurance plans (e.g. major medical and dental) are offered through Associated Students, Inc.  Click on the ASI Student Shop link below to see which plans are available.

ASI Website:

Brochures and information for Domestic and International Student Health Insurance plans are available at the Student Services counter, located on the third floor of the University Union.

Sacramento State International Student Health

International Student Health Insurance can be purchased at the ASI Student Services Window or at  International students are required by the University to have major medical health insurance coverage.

Sacramento State Domestic Student Health

Domestic Student Health Insurance may only be purchase online at

Students who have the campus plan may also access a nurse advice line by calling 1-800-977-0027. The student will be asked to provide their student ID number.

Major illnesses and injuries, as well as conditions requiring hospitalization, are beyond the scope of Student Health & Counseling Services. Any outside health services received by a student is their financial responsibility.

For medical or psychiatric emergencies, please call 9-1-1 or go to the nearest hospital.

Patient Rights

Patient Rights


Effective health care requires a special relationship between health care provider and student - a partnership of trust, confidence, and a mutual respect for rights and responsibilities.

You Have The Right To:
  • Be treated with dignity, respect, and consideration.
  • Be provided with appropriate privacy.
  • Know the names and credentials of the people caring for you.
  • Receive explanations concerning your diagnosis, evaluation, treatment, and prognosis.
  • Receive education and confidential counseling.
  • Have privacy and confidentiality of your medical records, and know that your records will not be released without your consent, except as required by law.
  • Obtain a copy of your medical record &/or review your mental health record at the discretion of your primary provider, the CAPS clinical director, or his/her designee.
  • Review restrictions on release of records and disclosures.
  • Participate in decisions regarding your health care and consent to, or refuse any care or treatment.
  • Request a second opinion from another medical provider.
  • Request or change a specific health care provider(s).
  • Refuse to participate in experimental research.
  • Have access to information about advance care directives.
You Have The Responsibility To:
  • Be honest about your medical and mental health history.
  • Be sure you understand and participate in your treatment plan.
  • Follow health advice and medical instructions.
  • Respect Student Health & Counseling Services policies.
  • Report any changes in your health. 
  • Be respectful of all health care professionals, staff and other patients.
  • Inform health care provider about any living will, medical power of attorney, or other directives that could affect his/her care.
  • Provide a responsible adult to provide transportation home from the facility and remain with him/her for 24 hours, if required by his/her provider.
  • Keep appointments, or cancel at least 24 hours in advance or be charged a “no show” fee.
  • Accept personal financial responsibility for any charges incurred at your visit, i.e., lab test fees, or as prompted by necessary specialty transfer.

When you want to know - ASK
When you have questions - SPEAK UP
When you have problems - TELL ONE OF OUR STAFF
When you like what happens - SMILE

Print Patient Rights & Responsibilities

If you have concerns, compliments, or suggestions for improvements, then please let us know in person or by completing a Tell Us About Us form.

Advance Directives

An advance directive is a form that you fill out to describe the kinds of medical care you want to have if something happens to you and you can't speak for yourself. It tells your family and your doctor what to do if you're badly hurt or have a serious illness that keeps you from saying what you want. An advance directive can also be a talk you have with your family and your doctor about the kinds of care you want to have.

for more information go to Advance Directive WebMD

Access to a an Advance Health Care Directive

Privacy Practices

Notice of Privacy

For medical or psychiatric emergencies, please call 9-1-1 or go to the nearest hospital.