Patient Rights

Patient Rights


Patient/Client Rights & Responsibilities

Effective health care requires a special relationship between health care provider and student - a partnership of trust, confidence, and a mutual respect for rights and responsibilities.

YOU HAVE THE RIGHT TO:

  • Be treated with dignity, respect, and consideration.
  • Be provided with appropriate privacy.
  • Know the names and credentials of the people caring for you.
  • Receive explanations concerning your diagnosis, evaluation, treatment, and prognosis.
  • Receive education and confidential counseling.
  • Have privacy and confidentiality of your medical records, and know that your records will not be released without your consent, except as required by law.
  • Obtain a copy of your medical record &/or review your mental health record at the discretion of your primary provider, the CAPS clinical director, or his/her designee.
  • Review restrictions on release of records and disclosures.
  • Participate in decisions regarding your health care and consent to, or refuse any care or treatment.
  • Request a second opinion from another medical provider.
  • Request or change a specific health care provider(s).
  • Refuse to participate in experimental research.
  • Have access to information about advance care directives.

YOU HAVE THE RESPONSIBILITY TO:

  • Be honest about your medical and mental health history.
  • Be sure you understand and participate in your treatment plan.
  • Follow health advice and medical instructions.
  • Respect Student Health & Counseling Services policies.
  • Report any changes in your health. 
  • Be respectful of all health care professionals, staff and other patients.
  • Inform health care provider about any living will, medical power of attorney, or other directives that could affect his/her care.
  • Provide a responsible adult to provide transportation home from the facility and remain with him/her for 24 hours, if required by his/her provider.
  • Keep appointments, or cancel at least 24 hours in advance or be charged a “no show” fee.
  • Accept personal financial responsibility for any charges incurred at your visit, i.e., lab test fees, or as prompted by necessary specialty transfer.

When you want to know - ASK
When you have questions - SPEAK UP
When you have problems - TELL ONE OF OUR STAFF
When you like what happens - SMILE

If you have concerns, compliments, or suggestions for improvements, then please let us know in person or by completing a Tell Us About Us form.

Advance Directives

An advance directive is a form that you fill out to describe the kinds of medical care you want to have if something happens to you and you can't speak for yourself. It tells your family and your doctor what to do if you're badly hurt or have a serious illness that keeps you from saying what you want. An advance directive can also be a talk you have with your family and your doctor about the kinds of care you want to have.

for more information go to Advance Directive WebMD

Access to a an Advance Health Care Directive

Privacy Practices

Notice of Privacy

For medical or psychiatric emergencies, please call 9-1-1 or go to the nearest hospital.